Support Coordination

Support Coordination

Sunshine Love Care – Lightening Your Journey with Expert Guidance, Trusted Support, and Real Results

Navigating the National Disability Insurance Scheme (NDIS) can be overwhelming. With so many services, providers, funding categories, and paperwork to manage, it’s easy to feel confused or even lost. That’s where we come in.

At Sunshine Love Care, we believe that everyone deserves to live a life of independence, purpose, and connection — without the stress of trying to figure it all out alone. Our Support Coordination service is here to help you make the most of your NDIS plan, ensuring you are connected to the right supports, at the right time, from the right people.

With us, you’re not just another case number — you’re a person with goals, preferences, and dreams. Our job is to listen, guide, advocate, and empower you, so your NDIS journey becomes a clear path forward, not a maze of confusion.

Our Role as Your Support Coordinator
What Is Support Coordination

What Is Support Coordination?

Support Coordination is an NDIS-funded service that helps participants understand and implement the supports in their plan. It connects individuals with the services they need to achieve their personal goals, maintain their wellbeing, and live more independently in the community.

Support Coordination is about capacity building. That means it’s not just about getting you the services you need today — it’s about helping you build the skills and confidence to manage your own supports and choices over time.

Our Role as Your Support Coordinator

At Sunshine Love Care, our Support Coordinators become your trusted partner in navigating the NDIS. We take time to understand your situation, identify your needs and goals, and help you create a strong network of supports that are tailored just for you.

Support Coordination

Levels of Support Coordination We Offer

The NDIS recognises that everyone’s needs are different. That’s why there are three levels of Support Coordination — and at Sunshine Love Care, we can deliver all of them.

Support Connection

This is short-term assistance to help you start using your plan. We help you understand your funding, connect with providers, and get your supports up and running. Ideal for participants who are generally independent but need a little help at the beginning of their plan.

Support Coordination

This is the standard level of support, helping you build the skills needed to manage your plan and coordinate supports long-term. It includes: Coordinating multiple services. Monitoring budgets and service agreements. Helping with problem-solving. Advocating for your rights and preferences. This is the most commonly funded level of Support Coordination under NDIS plans.

Specialist Support Coordination

This is an advanced level of support for people with complex needs or who face significant barriers in implementing their plan. It involves: Addressing high-risk situations. Coordinating crisis responses. Liaising with multiple government and clinical services. Developing detailed intervention plans. At Sunshine Love Care, our Specialist Support Coordinators are experienced in working with participants who have high-risk behaviours, complex psychosocial disabilities, or are transitioning from justice, hospital, or homelessness systems.

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